Monthly Archives

July 2016

3 P’s that make GREAT companies

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3 P’s that make GREAT companies

Let’s talk about the 3 P’s that make GREAT companies.  There a many similar 3 P’s methodologies out there.  Some talk about the “3 P’s of Project Management”– Presentation, Planning and Processing.  Others preach a classic “Business 3 P’s”– Product, People and Profit.

I want to rearrange these to place emphasis on sequence.  The 3 P’s to me are:

  • 1st People,
  • 2nd Process,
  • 3rd Product.

This order matters very much, and here’s why:

People should be first, because they are the most important asset your business has, essentially they are the living body of your organization and nothing gets done without them.  The right kind of people will make your company great– when hiring remember AttitudeWork Ethic, and Team Fit are most important, even more than skill-set, because that can be trained and learned.

Once you have the right people you need to ensure they know the “what of their job” by clearly defining their responsibilities.  This is the primary directive, without it there will be confusion and people will do what they think they should do and not necessarily what your company needs done.

Second is Process. Once your People know their responsibilities they will need to know how they should go about executing those responsibilities.  Think of Process as the sequence of actions that they need to perform in order to get a desired outcome.  In the absence of Process activities will be ad-hoc, things will take longer and in some cases work will be problematic and error prone.  Process takes some thought, and is the hardest thing for an organization to get right.  It takes research, documentation, and training to instigate Process, which takes time and patience.  This is upfront work, which will save much time and angst later on, so in a sense there’s a leap of faith to be made to get there.

Finally there’s the Product.  I don’t mean that the Product is less important, but with the right people and the right process it will be easier to get the Product focus right.  Once your People know what they need to do and how to get it done the Product will be the natural outcome of their labors.  The right People applying their responsibilities, using the Process, and having a Product focus, is what’s needed to make your company great.

So you can see that the order is important.  In summary you need to bring all the What’s together, with the How’s, and then focus on the Product.

Of course there are many challenges for companies, and methods like the 3 P’s are just a tool like any other.  To implement such tools effectively an “outside view” is often needed.  This is where business coaching can help, because sometimes companies need a “life-coach”, just like people sometimes do.

INFIX – Life Coaches for Companies.

How good is your “Leadership dance”?

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How good is your “Leadership dance”?

I recently attended a dance class, not the more commonly attended class like Ballroom or Latin, but a less known form of dancing called Eurythmy co-developed by Rudolf Steiner, the father of Anthroposophy.  It’s an expressive movement art performed to music, poems, or even silently, and is used in education (primarily Waldorf Schools) to engage the body.  It can also be used as a form of therapy.  I can hear most of you saying huh?  Sorry, I don’t have time here to explain exactly everything, except to say it’s deep and no I’m not in therapy.

Let me get back to dancing because during the class I had an aha moment. Eurythmy can be performed solo or in a group.  It’s while performing with my class group I realized that in our movement together each of us took our own individual path to the choreography, but at the same time the group movement was in harmony together with the music piece being played.  Each of us had our own way of moving, but our direction together and our end goal was the same.

That’s where I see the whole point of leadership, in getting your team to do the same “dance”.  Each team member is an individual in their abilities and how they work, and it’s the leaders job to get them all moving together and towards the same team goal.  It’s a delicate balance of self-wants versus team-needs, a dance of skills-sets and personality harmonized in the journey towards a common goal.  When you get it right, it’s a beautiful thing to see and feel a part of– just like the rhythmic collaboration of bodies moving together in the “visual music” that is Eurythmy.

Leaders, polish those dance shoes.

Perceptions versus Truths

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Perceptions versus Truths

In today’s society with so many annoying ways to communicate and be more productive, I increasingly find that the real truth is harder to find. All I find is perception as “the truth”, where people’s perceptions are continually used as a basis for the right answer or the way it should be. Where a collective idea becomes popular and disseminates out to the masses with such verve that the perceived notion becomes “the truth” cemented in the minds of many. I see it all the time–in the news media, in the work place, and even in the family.

So call me cynical, because in my 48 years on this planet I finally realized that there is no real truth, because “the truth” is always perceived. This was very troubling to me, but now I understand it and I am at peace with it.

This brings me to very recent events in my personal life, where a situation made me reflect on this concept a bit. I won’t go in to details, but it involves a young loved one who has their own version of ”the truth” borne out of some perception, and which led them to miss what really matters. No amount of family angst or disagreement in this situation has been working for us. Therefore, I was forced to find a different way, and work with their perceptions, understand them, and allow the real truth to hopefully emerge.

So you see, no matter what version of ”the truth” you hold, I believe there is always some common ground that can be looked for and found to get around all the perceptions and let the real truth come out, wherever and whatever that truth may be.

So when you encounter a difference, work with your perceptions and understand that they lead only to ”the truths”, and instead find a common ground so that you can give real truth a chance to naturally prevail.